Sheet Metal Electro-Mechanical Electrical Enclosures Kiosk / SST Visual Merchandising Conveyor Assembly
SVC — 04

Airport Kiosk & SST Design
Toronto, GTA, Canada & USA

Airport check-in kiosks, self-service bag drop systems, gate & boarding kiosks, and self-service terminals — structural chassis, compliance per client guidance, and field serviceability engineered from day one in SolidWorks and CATIA V5. Based in Newmarket, Ontario, serving manufacturers, kiosk OEMs, and operators across Toronto, Mississauga, Markham, Vaughan, Brampton, Richmond Hill, Newmarket, the wider Greater Toronto Area, and clients throughout Canada and the United States.

Kiosk Design Engineering Airport Check-In Kiosks Bag Drop Systems Gate & Boarding Kiosks CUSS / IATA Standards ADA Compliance Vandal Resistance SolidWorks CATIA V5
Request a Brief → See Capabilities
Overview

Airport Kiosks Built
for the Real World

Airport self-service infrastructure is among the most demanding mechanical design environments in the product world. A check-in kiosk, bag drop unit, or gate boarding terminal must process thousands of passengers daily, survive the physical stress of a public environment, meet compliance requirements across multiple regulatory frameworks, and be serviceable by an airport technician in under ten minutes — without a call to the design team.

Clay Lilac has deep familiarity with the airport kiosk ecosystem. We design structural chassis, enclosures, and integration hardware that fits into the CUSS and CUTE common-use platform environments deployed at airports worldwide — on your timeline, to your compliance requirements.

Every project is treated as a systems engineering challenge. Chassis structure, peripheral integration, thermal management, cable routing, and service access are all resolved in a single integrated 3D model before a drawing is issued.

Based in Newmarket, Ontario, we design airport kiosks and self-service terminals for kiosk OEMs, system integrators, and operators across the Greater Toronto Area — including Toronto, Mississauga, Markham, Vaughan, Brampton, Richmond Hill, Aurora, and Newmarket — as well as clients throughout Canada and the United States.

CUSS
Platform Familiar
DFM
Ready Outputs
PDM
Real-Time Updates
48hr
Scoping Response
Capabilities & Terms

What We Deliver

Six kiosk engineering disciplines delivered on your templates, into your vault, with full IP transfer.

01
Airport Check-In
Airport Check-In Kiosk Design

Structural chassis and enclosure design for airport check-in kiosks — compatible with CUSS (Common Use Self-Service) and CUTE (Common Use Terminal Equipment) environments deployed at airports worldwide. Steel or aluminium frames, sheet metal skins, peripheral integration, and full DFM documentation.

02
Bag Drop Systems
Self-Service Bag Drop Design

Structural and mechanical design for self-service bag drop (SBD) systems — conveyor integration, bag scale mounting, passenger-facing enclosure, tag printer and scanner housing, and serviceability access. Designed for high-throughput airport environments where reliability and fast maintenance turnaround are non-negotiable.

03
Gate & Boarding
Gate Kiosk & Boarding Gate Systems

Mechanical design for kiosk-mounted gate systems, self-boarding gates, and access control terminals at airport departure gates. Passport and boarding pass reader integration, biometric device housing, barrier mechanism support, and full structural chassis — designed for the congestion, throughput, and security demands of the airside environment.

04
Compliance & Standards
Compliance with Client Guidance

All compliance requirements — ADA accessibility, IATA PSCRM standards, airport authority specifications, airline hardware certification requirements, CE marking, UL listing, or any other regulatory standard — are confirmed with the client at the brief stage and drive all design decisions. Nothing assumed; everything documented and agreed before modelling begins.

05
Serviceability
Airport Field Service Design

Airport kiosk downtime is measured in minutes, not hours. Field technician access to every serviceable component is verified in 3D — door swing, tool access envelopes, cable slack, and component swap sequences all checked against your service time targets. Designed for the constraints of a live airport terminal environment.

06
Engagement Terms
NDA, IP Transfer & Flexible Billing

NDA before any brief is shared. Full IP transfer on completion. Drawings on your company templates, files into your SolidWorks PDM or ENOVIA vault. Stage completion or biweekly billing — agreed upfront. End the project anytime with prior notice.

* Prior notice period as agreed in the project contract.
Our Process

How a Kiosk Project Runs

From deployment environment brief to production-ready documentation — a clear, fast sequence.

01 /
Deployment & Requirements Brief

We capture the deployment environment (terminal, airside, landside, outdoor), component and peripheral list, compliance requirements per client guidance (ADA, IATA, airport authority specs), service access targets, and any airline or airport branding constraints. CUSS/CUTE platform compatibility confirmed where applicable. PDM structure and drawing templates agreed at this stage.

02 /
Concept Layout & Chassis

Structural chassis and external envelope modelled first. Component packaging layout resolved in 3D — display, peripherals, internal hardware, thermal strategy, and cable routing all positioned and checked for access before the external skin is finalised.

03 /
Compliance & Serviceability Review

ADA compliance verified in 3D. Vandal resistance features reviewed against the specified threat level. Service access checked against time targets for every field-replaceable component. Thermal performance verified against duty cycle requirements.

04 /
Drawing Package & Handoff

Full drawing package on your templates — assembly drawings, detail parts, sheet metal flat patterns, weld drawings, BOM, and STEP files — all released through your PDM as a single traceable package. Installation and service manuals supported on request.

Software & Tools

What We Work In

Industry-standard tools. Native files delivered directly into your vault.

SolidWorks
Design & Assembly
CATIA V5
Complex Systems
SW PDM
Data Management
ENOVIA
PLM Platform
DXF / DWG
Flat Pattern Output
STEP / PDF
Exchange & Drawing
Industries Served

Who We Design For

Kiosk and SST engineering across demanding deployment environments and industries — for clients in Toronto, the GTA (Mississauga, Markham, Vaughan, Brampton, Newmarket), across Canada, and throughout the United States.

01
Airlines & Airport Operators
02
Kiosk OEMs & Manufacturers
03
Retail & Point of Sale
04
Banking & Payment Terminals
05
Transport & Ticketing
06
Healthcare & Check-In
07
Government & Public Services
FAQ

Frequently Asked Questions

Everything you need to know about Clay Lilac kiosk and SST design services.

Yes. Clay Lilac Innovations is based in Newmarket, Ontario and designs airport kiosks, bag drop systems, gate kiosks, and self-service terminals for kiosk OEMs, system integrators, and airport operators across the Greater Toronto Area — including Toronto, Mississauga, Markham, Vaughan, Brampton, Richmond Hill, Aurora, and Newmarket — as well as clients across Canada and the United States. All work is delivered remotely with the same responsiveness and PDM/PLM integration as an in-house designer.
We design the complete mechanical system for airport check-in kiosks, self-service bag drop units, gate and boarding kiosks, and self-service terminals. This includes structural chassis, external enclosure, peripheral integration (passport readers, biometric devices, tag printers, conveyors), ADA-compliant interaction zones, compliance per client specification, thermal management, cable management, and field serviceability access. All delivered in SolidWorks or CATIA V5 on your company templates, into your PDM vault.
Yes. ADA reach ranges, forward and side approach clearances, interaction height requirements, operable part force limits, and accessible component placement are all resolved during the design phase and verified in 3D against your compliance specification before any drawings are issued.
Vandal resistance is designed in from the first sketch — fastener concealment, anti-tamper hardware, hardened bezels, recessed interface components, and impact-resistant material selection. The threat level and resistance specification is defined by the client and drives the structural and surface design from the outset.
Yes. Indoor and outdoor deployments have fundamentally different requirements — thermal management strategy, environmental protection, vandal resistance level, material selection, and structural loading all change with the deployment environment. We design to the environment you specify, confirmed at the brief stage.
Serviceability is a primary design constraint, not an afterthought. Field technician access to every serviceable component is verified in 3D. Door swing clearances, tool access envelopes, cable slack, and component removal sequences are all checked and agreed against your service time targets before drawing issue.
All kiosk and SST work is done in SolidWorks and CATIA V5, with native files delivered into your SolidWorks PDM or ENOVIA vault. All drawings are produced on your company templates — your title block, your revision table, your drawing standards.
Yes. Clay Lilac has working familiarity with the airport self-service hardware ecosystem — including CUSS (Common Use Self-Service) and CUTE (Common Use Terminal Equipment) platform environments. We design structural chassis, enclosures, and integration hardware that fits into these ecosystems — whether as a supplier component, a custom platform, or a retrofit solution. All compliance requirements are confirmed with the client before design begins.
All compliance requirements are confirmed with the client before any design work begins. This may include ADA accessibility standards, IATA PSCRM (Passenger Services Conference Resolution Manual) hardware specifications, airport authority approval requirements, airline hardware certification standards, CE marking, UL listing, or any other regulatory framework applicable to the deployment. Nothing is assumed; everything is agreed, documented, and designed to specification.
Two options: stage completion billing ties payments to defined deliverable milestones, and biweekly billing suits longer engagements with rolling scope. Both are agreed in writing before work begins. Projects can be ended at any point with prior notice — no lock-in, no penalties. Full IP transfers on completion.

Ready to design airport self-service hardware that performs every day?

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